How Can We Help?
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Managing Reservations
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Promotions and Discount Codes
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- How does Promotion work?
- How to apply a promotion in the Reservation Details window?
- How to create a "3rd Night Free" kind of promotion?
- How to exclude certain dates?
- How to setup a Promotion?
- How to show booked promotion in the guest confirmation emails?
- What happens when two promotions overlap on the same dates?
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Managing Housekeeping
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Analytics & Reports
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Settings
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to create a Master Reservation?
- How to find / sort a Master Reservation?
- How to merge existing single reservations into a Master Reservation?
- How to view / edit a Master Reservation?
- The Reservation IDs
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Contact Manager
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Room Auto Quarantine
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Contactless And Upselling
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Financial System
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- Check-out
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account
- How to make payment?
- How to open / create a folio?
- How to post charges to a folio?
- How to setup Billing Instructions for automatic transfers?
- How to transfer a posting to another folio?
- How to void a posting?
- Receipts
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Group Reservation
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Troubleshooting
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Managing Channels
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Managing Interfaces
< All Topics
What’s new?
The Enhanced Reservation Manager has the following improvements / updates:
- The availability calendar is showing 7 days of availability instead of 21 days by default. As a result, each date block on the grid has more room to show the following additional information:
- Availability Count (Hotel mode accounts only)Best Availablity Rates (BAR) for each ProductRestrictions (Min/Max LOS, CoA, CoD) associated with the BAR (if any)
Hotel Mode accounts (support multiple rooms per room type):B-Mode accounts (support single room per room type):
- When you click on a date block, the popup shows more information about the date. E.g.
- For Hotel Mode accounts, it displays the reservations that are checking-in, checking-out, or staying-through on that day for that product
- For B-Mode accounts, it displays the reservation details booked on that product on that day
- You can set Inventory, Blackout, Rates or Restrictions for that product on selected dates
- For Hotel Mode accounts, it displays the reservations that are checking-in, checking-out, or staying-through on that day for that product
- The calendar is more compatible to mobile devices. When the screen size is smaller, it automatically reduces the number of days. E.g. it only displays one day on your phone when you view it veritically. You can always click or to select the date to display
- Added a Filter function to display filtered products
- Added a Smart Search function to quickly find reservations by Reservation ID, guest name, email or phone number
- For B-Mode accounts, when reservations are displayed on the date blocks, you can drag and drop the reservations on the calender to modify its check-in date and the room type.
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