How Can We Help?
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Managing Reservations
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Promotions and Discount Codes
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- How does Promotion work?
- How to apply a promotion in the Reservation Details window?
- How to create a "3rd Night Free" kind of promotion?
- How to exclude certain dates?
- How to setup a Promotion?
- How to show booked promotion in the guest confirmation emails?
- What happens when two promotions overlap on the same dates?
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Managing Housekeeping
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Analytics & Reports
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Settings
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to create a Master Reservation?
- How to find / sort a Master Reservation?
- How to merge existing single reservations into a Master Reservation?
- How to view / edit a Master Reservation?
- The Reservation IDs
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Contact Manager
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Room Auto Quarantine
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Contactless And Upselling
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Financial System
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- Check-out
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account
- How to make payment?
- How to open / create a folio?
- How to post charges to a folio?
- How to setup Billing Instructions for automatic transfers?
- How to transfer a posting to another folio?
- How to void a posting?
- Receipts
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Group Reservation
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Troubleshooting
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Managing Channels
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Managing Interfaces
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How to create reports for Vacacation Rental accounts?
Accounts that are running in the Vacation Rental mode are often in the need of creating reports for each individual rental property to track their revenues and commissions. This section summarises the steps to create such reports.
Step 1 – Set up commission amount at the Rates Setup. Commissions are set on a per Rate Group basis, therefore, individual rental properties that are booked on different Rate Groups can have different commission rates.
Step 2 – Create a Custom Report as described in the above section (Section 3.1).
- Include all the fields you like, e.g. Product Name, Check-in/out Dates, Total Cost, etc. If this is a Commission report, make sure to include “Commission” in the Report Fields.
- If you would like to have a report for each property, create one report for each Property by selecting the specific Product in the Filter section
- If you would like the system to deliver the report to each property owner, add the owner’s email address to the Delivery to Email section
- You can enable the Auto Report option to let the system deliver the report on the desired dates at a desired frequency, e.g. Daily, Weekly, Monthly, or Anually. The default reporting period will be the past period depending on the frequency, e.g. the past month for a monthly report. And you can override the default reporting period by enabling the Override Reporting Period option and setting a fixed Start/End dates.

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