How Can We Help?
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Managing Reservations
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Promotions and Discount Codes
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- How does Promotion work?
- How to apply a promotion in the Reservation Details window?
- How to create a "3rd Night Free" kind of promotion?
- How to exclude certain dates?
- How to setup a Promotion?
- How to show booked promotion in the guest confirmation emails?
- What happens when two promotions overlap on the same dates?
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Managing Housekeeping
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Analytics & Reports
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Settings
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to create a Master Reservation?
- How to find / sort a Master Reservation?
- How to merge existing single reservations into a Master Reservation?
- How to view / edit a Master Reservation?
- The Reservation IDs
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Contact Manager
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Room Auto Quarantine
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Contactless And Upselling
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Financial System
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- Check-out
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account
- How to make payment?
- How to open / create a folio?
- How to post charges to a folio?
- How to setup Billing Instructions for automatic transfers?
- How to transfer a posting to another folio?
- How to void a posting?
- Receipts
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Group Reservation
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Troubleshooting
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Managing Channels
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Managing Interfaces
< All Topics
What are the Quick Reports and how to run them?
Quick Reports are pre-built reports that you can run any time. Current reports are:
- History & Forecast Report
Provides past, present and future objected information, such as occupancy, revenue, room status and guest, and so on, for a period of time. E.g. if you run a report of the current month on the 10th of the month, the report will show the past 9 days data as History, and objected data for the rest of the month as Forecast. - In-House Guests
Provides a brief summary of the current in-house guests, such as their names, room number, special needs (if any). The guest names are recorded in the Room Assignment tab in the Reservations Details window.
To run the report, click the Run Report button.
In the pop up window, select the date period, output format (PDF or CSV), and press Download Report button to download the report, or optionally press the Email Report button to have the report sent to the email address showing in the Email Receipient box. The email address is pre-populated and you can always change it.

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