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Managing Reservations
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- How to view reservations on a date in the Reservation Manager?
- How to view a reservation on a particular date for a product (room type)?
- How to manage the reservations listed on the right side of the screen?
- How to create a new reservation in OnRes system?
- How to modify a reservation?
- What more can you do on the date grid?
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- What's new in the Reservation Manager?
- How to switch between the Enhanced View and Classic View of the Reservation Manager?
- How to use the Filter function in the Enhanced View of the Reservation Manager?
- How to use the Smart Search function in Enhanced View of Reservation Manager?
- How to see reservations of a selected date in the enhanced reservation view?
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Promotions and Discount Codes
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- How does promotion work in the OnRes system?
- How to setup a promotion?
- What happens when two promotions overlap on the same dates?
- How to exclude promotions on certain dates?
- How to apply a promotion in the Reservation Details window?
- How to show availed promotions in the guest confirmation emails?
- How to create a "Free night stay on a reservation" or "3rd Night Free" kind of promotion?
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Managing Housekeeping
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Managing Channels
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Analytics & Reports
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Settings
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Managing Interfaces
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- The Reservation IDs
- How to find / sort a Master Reservation?
- How to view / edit a Master Reservation?
- How to create a Master Reservation?
- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to merge existing single reservations into a Master Reservation?
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Contact Manager
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Contactless And Upselling
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Financial System
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- How to open / create a folio?
- How to post charges to a folio?
- How to make payment?
- How to void a posting?
- How to transfer a posting to another folio?
- How to setup Billing Instructions for automatic transfers?
- Receipts
- How to Check-out a Reservation if it has Folios with Zero Balance?
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account?
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Group Reservation
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Room Auto Quarantine
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Troubleshooting
How to setup Early Check-In & Late Check-Out Times?
Early Check-In (ECI) and Late Check-Out (LCO) can be setup as Add-on Items in the OnRes system and sold to the guests as Add-on items. You can optionally configure multiple items with different check-in/out times with different rates.
Set up: First go to Setup -> Early Check-In & Late Check-Out, which is a sub-menu under Add-Ons. Click on New Add-On to create a new ECI / LCO Add-on item.
![Early check-in and Late check-out as add-on items](https://www.onressoftware.com/wp-content/uploads/2024/04/eci_list-1024x371.png)
Follow the steps in the following screenshot to set up the details, then press ‘Save’.
![Multiple late check-out times as a separate add-on item](https://www.onressoftware.com/wp-content/uploads/2024/04/eci_cfg_details-1024x495.png)
Set Check-In/Out Time: After the ECI/LCO items are set up, when the guest requests a different check-in/out time, you can go to the Reservation Details window, and choose the desired time.
The system will add the corresponding cost to the Add-On Subtotal accordingly.
![Setting check-in and check-out time of a guest in their reservation details](https://www.onressoftware.com/wp-content/uploads/2024/04/eci_set_check_inout_time-1024x503.png)
When the new Guest Check-in/out Module is released (in the near future), the guest will be able to choose the desired Early Check-In time (if the option is available) during the online check-in process; or choose the desired Late Check-Out time (if the option is available) during the online check-out process.