What can I set in the Guest Emails section?

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What can I set in the Guest Emails section?

This section contains all settings for emails going to the Guests.

Note: This is different from the Email Management section which contains settings for emails going to the property.

Configurations in the Guest Emails section

These are the types of emails which can be sent to the guests from the OnRes system:

  • Reservation Confirmation Email – the final email sent to the guest confirming the reservation.
  • Reservation Reminder – if enabled, the system will automatically send a reminder email to the guest X-day(s) in advance depending on the setting.
  • After Stay Thank You Note – if enabled, the system will automatically send a thank-you email to the guest X-day(s) after the check-out depending on the setting.
  • Check-in Notice – if enabled, the system will automatically send a Check-in notice to the guest on the check-in date.
  • Check-out Notice – Check-out notice email is not supported yet, but once the email content is configured here, you can send Check-out notice manually at the Reservation Details window (under Emails tab). Receipts can also be attached to the email depending on the setting.
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