Testimonials

I have had a lot of nice comments from clients about the ease of booking online and being able to see the availability of the cabin. With a website that allows people to see the facility, the online booking option allows them to make their own reservation for the days they choose–less chance of owner making errors in dates!  People like making their own reservation anytime 24/7. I am amazed at the times in which people have booked the cabin. The team at OnRes Systems is professional and easy to work with and OnRes has increased my reservations.

Mary Jo Nestlerode - Owner
Pine Village Rentals, Waterville, PA, USA

I have been using ONRES Systems for the last 10 years and it is the best configuration for my 5 unit building of vacation rentals. Steve and his team offer one of the best Customer Service levels I have rarely experienced, with prompt, efficient and friendly responses to any system issues one may encounter. The 1.0 version works best for me, with my small property, however the 2.0, has enhanced an already very user-friendly program for additional needs a property manager may have. I hope that more people give this system a try for their properties. You will not be disappointed, as I have not been in the last 10 years.

Anahita Kar - Owner
Hollywood Hills Suite, Hollywood, CA, USA

San Juan team are very happy and satisfied with the services received from the OnRes Systems Team. OnRes provides our company with GDS Connectivity and our reservations from Travel Agents is strong a regular. OnRes provides quick responses to all requests and fast solutions to any issue. We strongly recommend OnRes Systems to other hotels worldwide seeking to increase reservations via the GDS (Global Distribution System).

Mercedes Lora - Online Sales & Marketing Manager
CIQALA Luxury Suites - San Juan, Puerto Rico

Almost immediately I could see the increase in business. Not to mention, as a small business, the freedom I gained by using OnRes has greatly improved my own quality of life. It started with online booking, then mobile booking and direct bookings from Facebook. It wasn’t long before our bookings went from solely phone calls and walk-ins to as much as 80% booked online.

Additionally, I’ve found that OnRes Systems stays relevant as the industry changes. When I found myself having to manage room inventory on several different sites, OnRes came to my rescue. Our motel was one of the first in my area to have direct channel management with Booking.comMichelle OdatoMichelle Odato, Expedia and Trip Advisor’s TripConnect. All this has resulted in an increase in business and the management of our inventory all in one place, which means peace of mind for me. It’s been consistent growth since 2011. I highly recommend OnRes.

Michelle Odato - Owner
Starlite Motel, Big Indian, NY, USA

We are a 99 room hotel and having worked in the hotel industry for over 2 decades with both independent and chain properties, OnRes Systems online reservation software is the most user-friendly system I’ve worked with. Most importantly, since recently becoming an independent, our online reservations have increased significantly; I attribute this mostly to our guest’s booking experience; the process is extremely clear and easy to follow. Furthermore, OnRes and their partner provide us with our Strategic Internet Marketing Initiatives, GDS Connectivity, booking interface to TripAdvisor, and a new product called Triptease which has also helped increase our direct reservations – I highly recommend OnRes to any hotel!

Jason Lo - Owner
PoCo Inn and Suites, Port Coquitlam, BC, Canada

OnRes and their team have helped the Prince Albert Inn increase our online presence dramatically since partnering with them. OnRes not only built our gorgeous new website in a timely and professional manner, but also provide our online reservation system and our channel management to Booking.com and Expedia – all while 2-way interfacing directly with our PMS. The changes were put in place quickly and seamlessly for our front desk staff. I’m confident in their team and their ability to continue to help our business and the best part – increase our reservations.

Sheri Seiferling - Director of Operations
RG Ventures / Prince Albert Inn, Prince Albert, SK, Canada

I have been using OnRes System since 2011. We chose OnRes because after speaking to several other providers, we felt that the personalized and attentive service we received during our initial conversations with Steve, would be indicative of our experience once we started using their services. We certainly have been happy in our choice and do not foresee any changes. During the process of setting up our account and information, Steve was extremely helpful and accessible and has remained so during our entire relationship. The company is reliable, professional and delivers a great product. I believe the product has been a big part of our extraordinary growth and has provided our guests a fast, easy way to make a reservation. The product has allowed our small hotel (only 8 suites) to compete with large, internationally branded companies. We have won many prestigious awards including #2 Best Small Hotel in the United States by TripAdvisor for 2016, I believe OnRes has been a big part of our success.

Marina Rossi - Owner
Rossi Hotel, Palm Springs, CA, USA

Steve and his team at OnRes have helped us with every aspect of our online needs. We recently bought the business and partnered with OnRes for all of our online needs – they built our website, installed the booking engine / reservation system which also connects to our Expedia and Booking.com accounts. Since we started we’ve seen a noticeable increase in our direct reservations.

Dikesh Patel - Potsdam Inn, Potsdam, NY, USA
Owner

The OnRes team understands that a hotel business runs 24/7. They are timely and responsive to any support requests I make — even if it’s not their software causing the problem.

Michael - General Manager
Kelowna Inn & Suites

The support from OnRes is hugely important, the response time on support is very quick, usually less than 24 hours, which helps us keep the system and our booking operations running efficiently.

Nathalie Snyder - Assistant GM
Penticton Lakeside Resort & Conference Centre

Before OnRes, manipulating rates was a granular and detailed operational process. Now, it’s easy to manipulate rates up and down, on a specific day, for a specific room, across all my connected OTAs, instantly.

Michael - General Manager
Kelowna Inn & Suites

The ease of real-time inventory automatically coming in and out the OnRes platform is of huge importance. If I put in rates and packages, they get pulled to my website, OTAs, and any other partnership I want to be involved. It’s a massive time-saver.

Nathalie Snyder - Assistant GM
Penticton Lakeside Resort & Conference Centre
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