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Managing Reservations
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- How to view reservations on a date in the Reservation Manager?
- How to view a reservation on a particular date for a product (room type)?
- How to manage the reservations listed on the right side of the screen?
- How to create a new reservation in OnRes system?
- How to modify a reservation?
- What more can you do on the date grid?
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- What's new in the Reservation Manager?
- How to switch between the Enhanced View and Classic View of the Reservation Manager?
- How to use the Filter function in the Enhanced View of the Reservation Manager?
- How to use the Smart Search function in Enhanced View of Reservation Manager?
- How to see reservations of a selected date in the enhanced reservation view?
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Promotions and Discount Codes
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- How does promotion work in the OnRes system?
- How to setup a promotion?
- What happens when two promotions overlap on the same dates?
- How to exclude promotions on certain dates?
- How to apply a promotion in the Reservation Details window?
- How to show availed promotions in the guest confirmation emails?
- How to create a "Free night stay on a reservation" or "3rd Night Free" kind of promotion?
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Managing Housekeeping
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Managing Channels
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Analytics & Reports
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Settings
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Managing Interfaces
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- The Reservation IDs
- How to find / sort a Master Reservation?
- How to view / edit a Master Reservation?
- How to create a Master Reservation?
- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to merge existing single reservations into a Master Reservation?
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Contact Manager
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Contactless And Upselling
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Financial System
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- How to open / create a folio?
- How to post charges to a folio?
- How to make payment?
- How to void a posting?
- How to transfer a posting to another folio?
- How to setup Billing Instructions for automatic transfers?
- Receipts
- How to Check-out a Reservation if it has Folios with Zero Balance?
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account?
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Group Reservation
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Room Auto Quarantine
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Troubleshooting
How to run a Night Audit in the OnRes system?
You can manually run Night Audit at the end of every business day or every night, or set it up to let the system run it at certain time each night automatically.
Note: In order to run the report at the correct time, please make sure the Property’s Time Zone information is correctly set at Settings -> Property & Amenities.
To run Night Audit manually:
Click on the ‘RUN AUDIT’ button to start the night audit process manually.
Note: It is not recommended to run the audit multiple times for the same day. If it has to be done, be aware that previous reports for the date will be overwritten during and with the most recent audit.
To setup auto Night Audit:
Toggle on the checkbox for ‘Enable auto daily audit’, choose a time in your property’s timezone, then press ‘Save Settings’.
Once enabled, the system will run the audit automatically at the chosen time.
Current Audit Date
This date indicates the date that the audit will be performed based on the data.
For example, if the current audit date is Aug 9, 2020, then the audit will generate the reports for this date, that is,
- In House Guests that staying for the night of Aug 9, 2020
- Arrival’s list for Aug 10, 2020
- Departure’s list for Aug 10, 2020
Depending on what time you open this Night Audit page, the Current Audit Date will be different. If you open the page in the evening (between 8pm and 12am), the Current Audit Date will be next day’s date. If you open the page in the morning (12am – 8pm), the Current Audit Date will be the same day’s date.