How Can We Help?
-
Managing Reservations
-
- How to create a new reservation?
- How to manage the reservations listed on the right side of the screen?
- How to modify a reservation?
- How to view a reservation on a particular date for a product (room type)?
- How to view reservations on a date in the Reservation Manager?
- What more can you do on the date grid?
-
- What's new in the Reservation Manager?
- How to switch between the Enhanced View and Classic View of the Reservation Manager?
- How to use the Filter function in the Enhanced View of the Reservation Manager?
- How to use the Smart Search function in Enhanced View of Reservation Manager?
- How to show/hide the reservations on the right side panel of the enhanced reservation view?
-
-
Group Reservation
-
Managing Rates and Restrictions
-
Check-in/Out & Room Assignments
-
Multiple Room Type Booking
-
- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to create a Master Reservation?
- How to find / sort a Master Reservation?
- How to merge existing single reservations into a Master Reservation?
- How to view / edit a Master Reservation?
- The Reservation IDs
-
Contactless And Upselling
-
Room Auto Quarantine
-
Contact Manager
-
Managing Housekeeping
-
Managing Products & Packages
-
Managing Add-ons
-
Promotions and Discount Codes
-
- How does Promotion work?
- How to apply a promotion in the Reservation Details window?
- How to create a "Free night stay on a reservation" or "3rd Night Free" kind of promotion?
- How to exclude promotions on certain dates?
- How to setup a Promotion?
- How to show availed promotions in the guest confirmation emails?
- What happens when two promotions overlap on the same dates?
-
-
Managing Channels
-
Analytics & Reports
-
Settings
-
Setup OnRes 2.0 Booking Process
-
Managing Inventory
-
Setup Policies
-
Guest Emails
-
Managing Interfaces
-
Payment Gateway
-
Export Availability
-
Financial System
-
- How to Check-out a Reservation if it has Folios with Zero Balance?
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account
- How to make payment?
- How to open / create a folio?
- How to post charges to a folio?
- How to setup Billing Instructions for automatic transfers?
- How to transfer a posting to another folio?
- How to void a posting?
- Receipts
-
Troubleshooting
< All Topics
How to setup a Promotion?
Promotions are setup in the Promotions page under the Setup section. To create a promotion, click on the New Promotion button. To edit an exsiting promotion, click on the promotion name in the Promotion List, to open the Promotion Details window to edit.

The Promotion Details window looks like this:

For information about each field, hover your mouse on the icons to view the details.
Typical settings for different promotion types
- Flash Deal: Usually you will need to set the Active Starting Date and Active End Date of this deal. Additionally you can set the Sell Start Date and Sell End Date to limit the dates when this promotional rate can be booked.
- Early Bird Deal: Usually you will need to set the Minimum Advanced Booking (Days) option. Enter the number of dates that you want the guest to book in advance. E.g. enter 180 if you only allow guests to book this rate 180 days in advance to their check-in date.
- Last Minute Deal: Usually you will need to set the Maximum Advanced Booking (Days) option. For example, enter 0 if you want this rate only bookable on the same day of checking-in. Enter 1 if you allow guests to book this rate no early than 1 day prior to the check-in date.
- Members Only Deal: You will need to create a Promotional Code an enter it to the Promotional Code field.
- “N-th Night Free” Deal: You can select which night to apply the discount to (see Section 1.7)
Table of Contents