How Can We Help?
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Managing Reservations
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Promotions and Discount Codes
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- How does Promotion work?
- How to apply a promotion in the Reservation Details window?
- How to create a "3rd Night Free" kind of promotion?
- How to exclude certain dates?
- How to setup a Promotion?
- How to show booked promotion in the guest confirmation emails?
- What happens when two promotions overlap on the same dates?
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Managing Housekeeping
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Analytics & Reports
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Settings
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to create a Master Reservation?
- How to find / sort a Master Reservation?
- How to merge existing single reservations into a Master Reservation?
- How to view / edit a Master Reservation?
- The Reservation IDs
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Contact Manager
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Room Auto Quarantine
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Contactless And Upselling
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Financial System
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- Check-out
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account
- How to make payment?
- How to open / create a folio?
- How to post charges to a folio?
- How to setup Billing Instructions for automatic transfers?
- How to transfer a posting to another folio?
- How to void a posting?
- Receipts
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Group Reservation
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Troubleshooting
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Managing Channels
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Managing Interfaces
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How to setup a Promotion?
Promotions are setup in the Promotions page under the Setup section. To create a promotion, click on the New Promotion button. To edit an exsiting promotion, click on the promotion name in the Promotion List, to open the Promotion Details window to edit.

The Promotion Details window looks like this:

For information about each field, hover your mouse on the icons to view the details.
Typical settings for different promotion types
- Flash Deal: Usually you will need to set the Active Starting Date and Active End Date of this deal. Additionally you can set the Sell Start Date and Sell End Date to limit the dates when this promotional rate can be booked.
- Early Bird Deal: Usually you will need to set the Minimum Advanced Booking (Days) option. Enter the number of dates that you want the guest to book in advance. E.g. enter 180 if you only allow guests to book this rate 180 days in advance to their check-in date.
- Last Minute Deal: Usually you will need to set the Maximum Advanced Booking (Days) option. For example, enter 0 if you want this rate only bookable on the same day of checking-in. Enter 1 if you allow guests to book this rate no early than 1 day prior to the check-in date.
- Members Only Deal: You will need to create a Promotional Code an enter it to the Promotional Code field.
- “N-th Night Free” Deal: You can select which night to apply the discount to (see Section 1.7)
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