Contact Manager in the OnRes system allows you to track your guest profile information and their reservation history. You can search a guest by the name, email, or phone number.

Email Guests: You can send emails to the guest directly from the Contact Details module.

Email Marketing: You can view or set if guest has consent to allow email marketing.

The ‘Allow Email Marketing’ flag is set when the guest toggles the checkbox during the booking process, as shown in the screenshot below.

or when you set it in the Reservation Details window:

Flag the guest: If you would like to flag a guest for any reason, you can set it here in the Contact Details window:

Once a guest is flagged, all reservations made by the guest will show the guest name as “flagged”: