How to view the COVID-HOLD reservations?

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How to view the COVID-HOLD reservations?

The system generated COVID-HOLD reservations are in a Hold status, with the Guest Name set to

“COVID-HOLD {Parent Reservation ID} – {Parent Reservation Guest Last Name}

For B&B mode accounts or Vacaction Rental accounts (one room per room type), the reservations are directly visible on the Reservation Manager, e.g.

For Hotel mode accounts (multiple rooms per room type), the reservations are not directly visible on the Reservation Manager grid, but it can be seen on the right side Reservation List, e.g.

You can also view the COVID-HOLD reservations in the Home >> Reservations. As it shown below, the COVID-HOLD reservation has zero costs and a Hold status, and the Source is “System”.

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