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Managing Reservations
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Promotions and Discount Codes
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- How does Promotion work?
- How to apply a promotion in the Reservation Details window?
- How to create a "3rd Night Free" kind of promotion?
- How to exclude certain dates?
- How to setup a Promotion?
- How to show booked promotion in the guest confirmation emails?
- What happens when two promotions overlap on the same dates?
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Managing Housekeeping
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Analytics & Reports
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Settings
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to create a Master Reservation?
- How to find / sort a Master Reservation?
- How to merge existing single reservations into a Master Reservation?
- How to view / edit a Master Reservation?
- The Reservation IDs
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Contact Manager
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Room Auto Quarantine
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Contactless And Upselling
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Financial System
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- Check-out
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account
- How to make payment?
- How to open / create a folio?
- How to post charges to a folio?
- How to setup Billing Instructions for automatic transfers?
- How to transfer a posting to another folio?
- How to void a posting?
- Receipts
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Group Reservation
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Troubleshooting
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Managing Channels
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Managing Interfaces
What are the tabs on the Product / Package Details for?
The Product (or Package) Details window allows you to view and modify information about a Product/Package.
Product Summary: A 300 characters summary of the product (room type) that appears in the search results.
Product Description: A 500 characters detailed description of the product (room type) that appears in the search results.
Amenities: Allows the user to show a list of room amenities that are applicable to this product. You can create them in the Settings > Property & Amenities section.
Images: Set product related images or URLs that can be shown on the web. Click on an image to edit or an empty slot to add a new one. Drag the image to reorder (1st image is set by default).
OTA/GDS: View OTA/GDS interface related configurations (read-only). To change the settings, please contact OnRes Support.
Additional Info: Send product specific information to guests from the Guest Reservation Reminder Emails using Special Code <#ProductAdditionalInfo#>.
Tools: Includes product specific tools like:
- Export to HomeAway / VRBO / Airbnb (iCal) – Generates a URL for exporting Reservation Availability/Unavailability.
- Export Reservations to personal calendar (iCal) – Generates a URL for exporting all reservations to your personal calendar, e.g. Outlook, iOS, Google, Yahoo, etc.
- Generate Calendar Code – Create JavaScript code for the hotel’s booking page to dynamically display the current availability.
- Generate Book Product (vertical style/responsive) – Create a vertical style/responsive HTML code for the booking widget.
- Generate Book Product – Create a standard style HTML code for the booking widget.