How to see reservations of a selected date in the enhanced reservation view?

What’s new in the Reservation Manager?

The Enhanced Reservation Manager has the following improvements / updates: When you click on a date block, the popup shows more information about the date. E.g. You can set Inventory, Black out, Rates or Restrictions for that product on selected dates.

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How to split a multi-room reservation?

When you receive a booking for multiple rooms (with the same room type), you may want to split them into single-room reservations. For instance, when a guest booked 2 King Rooms, one for him/herself and the other for a friend. Here, the guest may want to split the bill. By clicking on the Split Multi-Room […]

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What is auto re-pricing and how to disable it?

Auto re-pricing is a feature in the OnRes system that automatically calculates the cost when you make any changes in the Reservation Details window.  For example: changing dates, number of rooms, product, rate group, etc.  It is an efficient tool that allows you to see price changes instantly without any extra clicks. However, at times […]

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How to manage the guest credit card number in the OnRes system?

Guest credit card numbers are managed in the Payment Details section, where you can Add, Delete, Update, View the card info, or charge the card if the Payment Gateway is enabled in your account. To view the card details, click on the View Card button. Then you need to go through the reCAPTCHA validation process powered by […]

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Explain the tabs in the Reservation Details window.

The above screenshot represents the Reservation Details window in the OnRes system. The tabs indicate below: Guest Info: This includes the guest’s contact/basic information. To find any existing guest information you can enter the email address and click on the 🔍 icon, their details will auto-populate in the fields below. You can also find the […]

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