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Managing Reservations
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Promotions and Discount Codes
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- How does Promotion work?
- How to apply a promotion in the Reservation Details window?
- How to create a "3rd Night Free" kind of promotion?
- How to exclude certain dates?
- How to setup a Promotion?
- How to show booked promotion in the guest confirmation emails?
- What happens when two promotions overlap on the same dates?
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Managing Housekeeping
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Analytics & Reports
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Settings
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to create a Master Reservation?
- How to find / sort a Master Reservation?
- How to merge existing single reservations into a Master Reservation?
- How to view / edit a Master Reservation?
- The Reservation IDs
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Contact Manager
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Room Auto Quarantine
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Contactless And Upselling
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Financial System
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- Check-out
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account
- How to make payment?
- How to open / create a folio?
- How to post charges to a folio?
- How to setup Billing Instructions for automatic transfers?
- How to transfer a posting to another folio?
- How to void a posting?
- Receipts
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Group Reservation
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Troubleshooting
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Managing Channels
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Managing Interfaces
How to post charges to a folio?
If the Night Audit is enabled with the Auto mode, the room and add-on charges will be posted to each folio for every checked-in reservation automatically, but if the guest incurred any incidental charges, e.g. a room service meal or laundry, you can open the folio and click the POST button to post the charges manually.
On the Post popup window, click on the Posting Code box and select a code from the list. You can type part of the code to filter the list. When a code is selected, if the code has an associated Default Price (from the Financial Settings), then the default price will be automatically populated in the Amount field. If the selected Posting Code is for room charge (i.e. with “Room Charges” Category), then the room rate for that date will be applied. Once the Amount and Count is set, the system will calculate the total.
Note: since this is a manual post, the Posting Factors are not counted into the calculation. For example, if you are posting a BREAKFAST with a Posting Factor of “Per adult per night”, the posting factor is counted into the calculation, so you must enter the actual # of breakfast purchased in the Count field.
Reference – for auditing purposes, enter a ticket number, an external invoice number or transaction number here. It will appear in the invoice/receipt.
Notes – you can enter notes related to this posting for internal use. It will not appear in the invoice/receipt.
