How Can We Help?
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Managing Reservations
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Promotions and Discount Codes
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- How does Promotion work?
- How to apply a promotion in the Reservation Details window?
- How to create a "3rd Night Free" kind of promotion?
- How to exclude certain dates?
- How to setup a Promotion?
- How to show booked promotion in the guest confirmation emails?
- What happens when two promotions overlap on the same dates?
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Managing Housekeeping
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Analytics & Reports
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Settings
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to create a Master Reservation?
- How to find / sort a Master Reservation?
- How to merge existing single reservations into a Master Reservation?
- How to view / edit a Master Reservation?
- The Reservation IDs
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Contact Manager
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Room Auto Quarantine
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Contactless And Upselling
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Financial System
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- Check-out
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account
- How to make payment?
- How to open / create a folio?
- How to post charges to a folio?
- How to setup Billing Instructions for automatic transfers?
- How to transfer a posting to another folio?
- How to void a posting?
- Receipts
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Group Reservation
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Troubleshooting
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Managing Channels
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Managing Interfaces
< All Topics
What are the steps to setup the Reservation Confirmation Email using a built-in template?
This tool allows you to build a rich formatted HTML reservation reminder email that is sent to the guest X number of day(s) before the check-in date depending on the settings.
You can follow the same steps as for the Reservation Confirmation Emails to set it up.
You will need to check the “Enabled” check box to allow emails to be sent automatically
Days in Advance to Send – Set to 0 if you would like the emails go out in the morning of the reservation check-in date. Set to 1 to send out one day in advance, and so on.
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