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Managing Reservations
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Promotions and Discount Codes
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- How does Promotion work?
- How to apply a promotion in the Reservation Details window?
- How to create a "3rd Night Free" kind of promotion?
- How to exclude certain dates?
- How to setup a Promotion?
- How to show booked promotion in the guest confirmation emails?
- What happens when two promotions overlap on the same dates?
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Managing Housekeeping
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Analytics & Reports
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Settings
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to create a Master Reservation?
- How to find / sort a Master Reservation?
- How to merge existing single reservations into a Master Reservation?
- How to view / edit a Master Reservation?
- The Reservation IDs
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Contact Manager
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Room Auto Quarantine
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Contactless And Upselling
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Financial System
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- Check-out
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account
- How to make payment?
- How to open / create a folio?
- How to post charges to a folio?
- How to setup Billing Instructions for automatic transfers?
- How to transfer a posting to another folio?
- How to void a posting?
- Receipts
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Group Reservation
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Troubleshooting
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Managing Channels
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Managing Interfaces
How to bill a reservation to an Accounts Receivable (A/R) account
Assume the A/R account is associted to a company (for Travel Agents, they are similar – details in the later paragraphs). You will need to do the following steps
- Create an A/R account in Financial Settings (see Section 2.4 Accounts Receivable Accounts above)
- Create a Payment Type “Direct Billing” (or any name of your choice) with the “Check AR” flag set (see Section 2.5 Payment Type Codes above)
- Create a company profile and link it to the reservation
- Link the company profile to the A/R account
- Create a separate folio for the company
- select Payment Type “Direct Billing” when making the payment.
Ad 3: Create a company profile and link it to the reservation
Open the Reservation Details window, click on the button in the Company Name field to select one from a list of existing company profiles. You can also click on the “Create a new profile” button to create a new profile
You can also create a company profile at the Contact Manager
Ad 4: Link the company profile to the A/R account
Open the profile details of the company profile in the Contact Manager, set the Accounts Receivable field. You must already have the A/R accounts configured in the Financial Settings section.
After linking the company profile to the A/R account, you will be able to see the A/R Acct # in the Reservation Details window:
Ad 5: Create a separate folio for the company
Details can be found in Section 4.1 above
Ad 6: Select Payment Type “Direct Billing” when making the payment
Assuming you have a Payment Type “DB” (Direct Billing) configured in the system, when an A/R account is associated to the reservation, you will be able to select it when you process payment. Then the system will post the payment to the A/R Ledger instead of the Guest Ledger.
To bill a reservation to a Travel Agent profile
Follow similar steps above. You can link a Travel Agent profile to a reservation by entering the TA informaiton under the OTA/GDS & TA tab
When you enter the TA name in the Travel Agent Name box, a list of existing TA profiles will show in the dropdown list. Select one from the list, or enter the new information for a TA profile.
Note: the TA profile is identified by its IATA number, which is a mandatory field