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Managing Reservations
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Promotions and Discount Codes
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- How does Promotion work?
- How to apply a promotion in the Reservation Details window?
- How to create a "3rd Night Free" kind of promotion?
- How to exclude certain dates?
- How to setup a Promotion?
- How to show booked promotion in the guest confirmation emails?
- What happens when two promotions overlap on the same dates?
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Managing Housekeeping
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Analytics & Reports
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Settings
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to create a Master Reservation?
- How to find / sort a Master Reservation?
- How to merge existing single reservations into a Master Reservation?
- How to view / edit a Master Reservation?
- The Reservation IDs
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Contact Manager
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Room Auto Quarantine
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Contactless And Upselling
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Financial System
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- Check-out
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account
- How to make payment?
- How to open / create a folio?
- How to post charges to a folio?
- How to setup Billing Instructions for automatic transfers?
- How to transfer a posting to another folio?
- How to void a posting?
- Receipts
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Group Reservation
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Troubleshooting
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Managing Channels
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Managing Interfaces
How to make payment?
Pay a single folio
Open the folio and click the PAY button to process payment for the folio you just opened.
Pay all folios within the same reservation
At the Reservation Details window, click the Pay All Bills button to process payment for all folios in this reservation.
Pay all folios within the Master Reservation
At the Master Reservation window, click the Pay All Bills button to process payment for all folios in this master reservation.
On the Pay popup window, select the Payment Type from the dropdown list.
When a credit card type is selected, the guest’s credit card number will appear below for confirmation. If there are 2 cards saved on the reservation, they will be listed as options for you to select which card this payment will go to.
When this reservation is associated with a Company Profile or a Travel Agent profile that has an Accounts Receivable (A/R) account associated, the Direct Billing option will be provided in the Payment Types list.
If your account is linked to a Payment Gateway interface, when the Pay button is clicked, the system will connect to the Payment Gateway and charge the card in real time.
Reference – you can enter something like an external invoice number or transaction number here. When a Payment Gateway is connected, the transaction number will be recorded in this field.
Notes – you can enter some notes related to this payment for internal use. It will not appear in the invoice/receipt.
