-
Managing Reservations
-
Promotions and Discount Codes
-
- How does Promotion work?
- How to apply a promotion in the Reservation Details window?
- How to create a "3rd Night Free" kind of promotion?
- How to exclude certain dates?
- How to setup a Promotion?
- How to show booked promotion in the guest confirmation emails?
- What happens when two promotions overlap on the same dates?
-
-
Managing Housekeeping
-
Analytics & Reports
-
Settings
-
Guest Emails
-
Check-in/Out & Room Assignments
-
Managing Add-ons
-
Setup OnRes 2.0 Booking Process
-
Setup Policies
-
Export Availability
-
Payment Gateway
-
Multiple Room Type Booking
-
- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to create a Master Reservation?
- How to find / sort a Master Reservation?
- How to merge existing single reservations into a Master Reservation?
- How to view / edit a Master Reservation?
- The Reservation IDs
-
Contact Manager
-
Room Auto Quarantine
-
Contactless And Upselling
-
Financial System
-
- Check-out
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account
- How to make payment?
- How to open / create a folio?
- How to post charges to a folio?
- How to setup Billing Instructions for automatic transfers?
- How to transfer a posting to another folio?
- How to void a posting?
- Receipts
-
Group Reservation
-
Troubleshooting
-
Managing Inventory
-
Managing Products & Packages
-
Managing Rates and Restrictions
-
Managing Channels
-
Managing Interfaces
What kind of restrictions can I set?
Min Night Stay: Set the minimum number of nights that the guest needs to stay for a reservation. You can set this number per weekday by clicking on the “Enable Weekday” checkbox, and enter the number of nights for each weekday.
Min Night Stay (Arrival): This restriction is applicable to reservations with Check-in date on the dates selected. For example, if you want to make sure all reservations starting on Saturday have a minimum 2 nights restriction, you can Enable Weekday checkbox for Min Night Stay. Enter 2 in the box for Saturday and keep the rest of the weekdays as 1.
Max Night Stay: Set the maximum number of nights that the guest can stay for a reservation. You can set this number per weekday by clicking on the “Enable Weekday” checkbox, and enter the number of nights for each weekday. (Note: Entering the field as 0 means no restrictions set.)
Max Night Stay (Arrival): This restriction is applicable to reservations with Check-in date on the dates selected. For example, if you want to make sure all reservations starting on Monday cannot stay for longer than 4 nights, you can Enable Weekday checkbox for Max Night Stay. Enter 2 in the box for Monday and keep the rest of the weekdays as 0.
Close on Arrival: Disallow reservations to check-in on the selected dates. You can set this restriction per weekday by clicking on the “Enable Weekday” checkbox and checkboxes on the specific weekday(s) that you want to close.
Close on Departure: Disallow reservations to check-out on the selected dates. You can set this restriction per weekday by clicking on the “Enable Weekday” checkbox and checkboxes on the specific weekday(s) that you want to close.
Gap Restrictions (B&B Mode accounts only): Limit the number of open nights (gap or no gap) between each reservation. (Refer question 3.4 for more details).