How Can We Help?
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Managing Reservations
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Promotions and Discount Codes
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- How does Promotion work?
- How to apply a promotion in the Reservation Details window?
- How to create a "3rd Night Free" kind of promotion?
- How to exclude certain dates?
- How to setup a Promotion?
- How to show booked promotion in the guest confirmation emails?
- What happens when two promotions overlap on the same dates?
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Managing Housekeeping
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Analytics & Reports
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Settings
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to create a Master Reservation?
- How to find / sort a Master Reservation?
- How to merge existing single reservations into a Master Reservation?
- How to view / edit a Master Reservation?
- The Reservation IDs
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Contact Manager
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Room Auto Quarantine
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Contactless And Upselling
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Financial System
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- Check-out
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account
- How to make payment?
- How to open / create a folio?
- How to post charges to a folio?
- How to setup Billing Instructions for automatic transfers?
- How to transfer a posting to another folio?
- How to void a posting?
- Receipts
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Group Reservation
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Troubleshooting
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Managing Channels
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Managing Interfaces
< All Topics
How to merge existing single reservations into a Master Reservation?
There are two type of merges:
- Merge & Create – combine multiple single reservations into a new Master
- Add to Master – add existing single reservations into an existing Master
For Merge & Create
- Select multiple single reservations in the Reservation List, then click the Select to Merge button to bring up the Merge popup.
- In the Merge popup window, select one of the merge candidates as the Primary. The common information, such as Guest and Credit Card information from the Primary will override what’s in the other candidates, and become the common information of the new Master.
- Then click on the Merge & Create button to perform the merge
For Add to Master
- Select any single reservations and only one target Master Reservation in the Reservation List, then click the Select to Merge button to bring up the Merge popup.
In the Merge popup window, click on the Add to Master button to perform the merge. - Or, you can select the single reservations only, then click the Select to Merge button to bring up the Merge popup.
In the Merge popup window, enter the Master Reservation ID next to the Add to Master button, then click on the button to perform the merge. - Either way, the Master will serve as the Primary Reservation, i.e. the Guest and CC info in the Master Reservation will override what’s in the Child Reservations.
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