This is how contactless check-out works in the OnRes system.

As shown in the above diagram, the Contactless check-out process includes the following steps:

1. Email to Guest in the morning of the day of check-out
2. Guest logs into the system from their mobile device
3. According to configuration and availability, the system offers the option to either check-out later (purchase a Late Check-out), or extend their stay for up to 2 nights.

You can perform check-out in the following manners:

Direct Check-out: If the guest chooses to check-out directly and confirms the charges, a check-out confirmation email with receipt attached will be sent to the guest, and a notification email will be sent to the property.

Late Check-out: If the guest chooses to check-out later, the system will calculate the new charge and prompt the guest to confirm. Once confirmed, a check-out confirmation email indicating the Late Check-out time with receipt attached will be sent to the guest, and a notification email will be sent to the property.

Note: Late Check-out is only offered when the number of available rooms on the day of check-out reaches certain threshold, which is configured in Settings -> Guest Account section (see “How to setup guest check-out?” section below)

Extend Stay: If the guest chooses to extend their stay, the system will calculate the new charge and prompt the guest to confirm. Once confirmed, a confirmation email indicating the new chenck-out date will be sent to the guest, and a notification email will be sent to the property.