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Managing Reservations
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Promotions and Discount Codes
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- How does Promotion work?
- How to apply a promotion in the Reservation Details window?
- How to create a "3rd Night Free" kind of promotion?
- How to exclude certain dates?
- How to setup a Promotion?
- How to show booked promotion in the guest confirmation emails?
- What happens when two promotions overlap on the same dates?
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Managing Housekeeping
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Analytics & Reports
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Settings
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to create a Master Reservation?
- How to find / sort a Master Reservation?
- How to merge existing single reservations into a Master Reservation?
- How to view / edit a Master Reservation?
- The Reservation IDs
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Contact Manager
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Room Auto Quarantine
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Contactless And Upselling
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Financial System
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- Check-out
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account
- How to make payment?
- How to open / create a folio?
- How to post charges to a folio?
- How to setup Billing Instructions for automatic transfers?
- How to transfer a posting to another folio?
- How to void a posting?
- Receipts
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Group Reservation
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Troubleshooting
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Managing Channels
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Managing Interfaces
How to make a Rate Group bookable by manual reservation only?
You may want to have a rate group that is only bookable manually and not visible to your guests online. Below are the steps to do so:
Step 1: Create a discount code in the Setup >> Discount Code section (that doesn’t actually apply any discounts to the rate value). Do not disclose this Discount Code to any of your guests.
Step 2: For manual bookings, create a rate group in the Setup >> Rates section. You can either click on the New Rate Group button to create a new one or Copy from any of your existing rates by clicking on the Copy button in the Rate Group List. Next, set/change the rate value from the Home >> Rates & Restrictions tab.
Step 3: Create a “Package” product for each room type, and associate it to the Rate Group you created in Step 2. Also, associate it with the Discount Code created in Step 1.
Once the above 3 steps are complete, you will be able to book manually by choosing the Package product created in Step 3. (This product/rate is not visible to a web booking as it is associated with a Discount Code.)