How do I know if a guest has requested Late Check-out?

How does contactless check-out work?

This is how contactless check-out works in the OnRes system. As shown in the above diagram, the Contactless check-out process includes the following steps: You can perform check-out in the following manners: Direct Check-out: If the guest chooses to check-out directly and confirms the charges, a check-out confirmation email with receipt attached will be sent […]

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How to setup Room Upgrades?

Room Upgrades are set up at Setup -> Products -> Room Upgrade Drag and drop the Products into different Tiers to provide options for guests to upgrade their room from a lower tier to a higher tier during the Pre-Check-in process. Upgrades are offered for the lower tier to higher tier within the same Tier Group only. […]

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How does contactless check-in work?

As shown in the following diagram, the Contactless check-in process includes the following steps: Pre-Check-in In the early morning of the check-in date, the system sends an Pre-Check-in email to the guest. The guest clicks the link in the email and logs into the system, where the guest is provided by the following upselling options […]

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