The system allows you to select one or a group of reservations, and assign rooms to the selected ones automatically. The system will try to assign the rooms next to each other or on the same floor/section if possible. To do so, first select the reservations. Then click the Assign button at the bottom of […]
How to make/change room assignments on the calendar?
Method #1:New assignment – You can drag the reservation button on the right side panel, and drop it in the desired slot on the calendar. Change existing assignment – Drag and drop the existing assignment on the calendar to a different room slot. Method #2:New assignment – You can click on the reservation button on […]
How to view room assignments on the calendar?
Open the Rooms Manager. By default it shows a 7-day range on the calendar. You have the option to switch between 7, 14 and 21 days view by clicking on the button. A few indicatioins:
How to assign room from the Reservation Details page?
When you are at the Reservation Manager working on a particular reservation. Open the Reservation Details and go to the Room Assignment Tab. Click on “assign” to open the Room Assignment page for each room At the Room Assignment page, you can select the room from a list of available rooms, click SAVE to confirm […]
How to create and modify rooms?
Rooms are created and modified at the Rooms Setup tab (Setup >> Rooms) Click on the New Room button to create open a Room Details popup window, where you can enter the Room Number, Notes, and assign a Room Type to it. You can set up the room amenities by toggling the check boxes in the Room […]
How to setup Early Check-In & Late Check-Out Times?
Early Check-In (ECI) and Late Check-Out (LCO) can be setup as Add-on Items and sold to the guests as Add-on items. You can optionally configure multiple items with different check-in/out times with different rates. Set up: First go to Setup >> Early Check-In & Late Check-Out, which is a sub-menu under Add-Ons. Click on New Add-On to create […]
How to check-out a guest?
Here is a typical Check-out process. First go to the right side panel of the Reservation Manager, where today’s checking-in, checking-out and staying over reservations are listed in three different sections. Click on the reservation ID that you are checking-in, to bring up the Reservation Details window. At the Reservation Details, go to the Check-In/Out […]
How to check-in a guest?
Here is a typical Check-in process. First go to the right side panel of the Reservation Manager, where today’s checking-in, checking-out and staying over reservations are listed in three different sections. Click on the reservation ID that you are checking-in, to bring up the Reservation Details window. At the Reservation Details, go through the following […]