The OnRes Blog

The Hotelier’s Guide to Managing Angry Hotel Guests

In the hospitality industry, encountering an angry guest can be a challenging ordeal.  While your hotel might strive to offer impeccable service, situations that lead to guest dissatisfaction are sometimes inevitable. Handling these situations with professionalism and empathy is crucial.  This blog aims to guide you through managing such scenarios effectively. Table of Contents Common […]

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9 Key Reasons to Have GDS Connectivity for Your Hotel

In the fast-paced and ever-evolving hospitality industry, staying connected and visible is crucial. This is where Global Distribution Systems (GDS) come into play, acting as the backbone of worldwide travel distribution.  For hotels, GDS connectivity is not just a luxury; rather it’s a necessity in today’s digital age. In this article, we explore the concept […]

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