The OnRes Blog

8 Smart Ways to Manage Overbookings in Hotels Without Losing Guests

In hospitality, double or overbookings can be a significant challenge, potentially affecting a hotel’s reputation and guest satisfaction.  While overbookings in hotels are sometimes used strategically to maximize occupancy, they can lead to guest frustration and operational challenges if not managed properly.  This blog explores effective strategies for managing double or overbookings to ensure a […]

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The Ultimate Guide to Improve Hotel RevPAR: Tips and Tactics for Success

Revenue Per Available Room (RevPAR) is a critical metric in the hospitality industry, providing insight into a hotel’s financial performance and operational efficiency.  Improving RevPAR is essential for maximizing profitability and ensuring the long-term success of a hotel.  This blog explores what RevPAR is, how to measure it, its importance, and provides actionable strategies and […]

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Turning Reviews into Revenue: The Impact of Guest Feedback on Hotels

In the hospitality industry, understanding the impact of guest feedback is paramount.  Guest feedback is a critical tool that hotels use to gauge their performance, improve their services, and ensure that they are meeting and exceeding guest expectations. Table of Contents Importance of Guest Feedback Guest feedback is a direct line of communication between the […]

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The Hotelier’s Guide to Managing Angry Hotel Guests

In the hospitality industry, encountering an angry guest can be a challenging ordeal.  While your hotel might strive to offer impeccable service, situations that lead to guest dissatisfaction are sometimes inevitable. Handling these situations with professionalism and empathy is crucial.  This blog aims to guide you through managing such scenarios effectively. Table of Contents Common […]

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7 Essential Hotel KPIs for Sustained Growth and Success

In the competitive world of hospitality, tracking the right Key Performance Indicators (KPIs) is crucial for the sustainable growth of any hotel. These hotel KPIs help hoteliers gauge their performance, identify areas for improvement, and make data-driven decisions.  In this blog, we will delve into essential hotel management KPIs, discussing their importance and how they […]

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What are The Key Features of a Hotel PMS? (Every Hospitech Provider Must Have)

Managing a hotel is no easy feat, with a multitude of tasks to oversee, from reservations to front desk operations, inventory management, and more. This is where a hotel property management system (PMS) comes in.  A PMS is a software solution that streamlines hotel operations, automates various processes, and enhances overall efficiency. It serves as […]

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From Traditional to Tech-Savvy: Why Hotels Should Move to Cloud PMS?

The hospitality industry is one of the most rapidly evolving sectors, with new technologies and trends emerging every day.  One of the most significant changes that hotels are experiencing is the shift towards cloud-based Property Management Systems (PMS). Cloud PMS hotel software is becoming increasingly popular in the hospitality industry, as it offers numerous benefits […]

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Essential Hotel Solutions to Improve Guest Experience and ROI

Running a hotel business can be a challenging task, especially in today’s market. With increased competition and higher guest expectations, it is essential for hotels to invest in solutions that can improve guest experience, streamline operations, and boost revenue.  In this blog post, we will discuss some key hotel solutions that property owners should invest […]

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