After the Multiple Room Type Bookings feature is enabled, you will need to make sure the Guest Email Body (for Multiple Room Type Booking only) is properly set in Settings -> Guest Emails. Namely for the Reservation Confirmation Email and Reservation Reminder Email. The Guest Emails utilize a couple of new Special Codes to properly display the information […]
What are the steps to setup the After Stay Thank-you Note using a built-in template?
The OnRes system has a feature that allows you to build a rich formatted HTML thank-you email that is sent to the guest X number of day(s) after the check-out date depending on the settings. You can follow the same steps as for the Reservation Confirmation Emails to set it up. You will need to […]
What are the steps to setup the Reservation Confirmation Email using a built-in template?
The OnRes system has a feature that allows you to build a rich formatted HTML reservation reminder email that is sent to the guest X number of day(s) before the check-in date depending on the settings. You can follow the same steps as for the Reservation Confirmation Emails to set it up. You will need […]
What are the Special Codes?
Special Codes are special tags that you can insert into your email subject or body content, as a placeholder that will be replaced by actual values from the current reservation at run time. Take a look at the detailed description of these codes when you click on the Special Codes button.
What are the steps to setup the Reservation Confirmation Email using a built-in template?
The OnRes system allows you to build a rich formatted HTML confirmation email that carries necessary information for your guest to confirm the reservation details. You can follow the steps below to set it up: