The night audit process will check each active group reservations for their Release Date. When a group reservation reached its Release Date, the system will return all the un-booked inventory from the block back to the general inventory. Here are some night audit reports
Reports for the group
Here are two reports for the group which are visible: 1. List of groups: You can download a list of groups filtered by the Group ID, Group Name, Check-in/out date, etc. at the Group Reservations page. Tip: Use “Quick Action” for predefined search criteria such as “Today’s Check-in/out”, or “Booked Today”, etc. 2. List of […]
Other billing & payment operations
These operations are the same as the one for a guest folio. See this help page for Financial System for details.
How to Setup a Billing Instruction to transfer the charges from all member reservations to the group folio?
1. Go to Billing & Payment tab for the Group Reservation Details window, click on the “B.I.” button to open the Billing Instruction popup. 2. In the Billing Instruction popup,2.1. Select the type of charges to transfer to the group folio2.2. Select the source folios from the list 2.3. Close on the Save button the […]
How to manually transfer charges from a single reservation folio to a group folio?
To transfer charges from a single reservation folio to a group folio, follow these steps. 1. Open the Reservation Details window for the member reservation. 2. Go to Billing & Payment tab and open its folio. 3. Select the items you would like to transfer, then click the ‘Transfer’ button. 4. Search for the receiving group folio […]
Do you need a folio (bill) for the group?
If you decide to charge all or partial cost of the member reservations to the group, you can transfer the charges to the group folio, which is managed under the Billing & Payment tab. Similar to the folios managed in each reservation, a default folio will be created once the Group Reservation status is set […]
How to assign rooms to pickup reservations in a batch?
Besides the normal ways to assign a room to a pickup reservation either from the Reservation Details window or from the Rooms Manager, you can also let the system automatically assign a room for each pickup reservations in the list, by clicking on the ‘Assign Rooms’ button.
How to view the Block Availability?
You can view the block availability on a date grid by clicking on the ‘Block Availability’ button. You can also book a pickup reservation from the Block Availability popup by clicking on the date grid and drag to select the start/end date (selected dates will be highlighted in orange).
How to book a pickup reservation online (by the guest)?
When you have assigned a Code to the Group Reservation, you can let the guest to book a pickup reservation using this code from your website using the OnRes Booking Engine. When your guest enters the code in the Promotional Code field in the booking page, the search results will be the available blocks (and […]
Other ways to create/edit pickup reservation?
Like every other regular reservation, you can also create/modify a pickup reservation from the Reservation Details window.