The night audit process will check each active group reservations for their Release Date. When a group reservation reached its Release Date, the system will return all the un-booked inventory from the block back to the general inventory.
Reports for the group
Read MoreOther billing & payment operations
These operations are the same to what’s for a guest folio. See this help page for Financial System for details.
How to Setup a Billing Instruction to transfer the charges from all member reservations to the group folio?
Process Billing Instructions: Once the Billing Instruction is set, it will be automatically processed upon checking out any member reservation that is attached to this Billing Instruction. When the CHECK OUT button is pressed in the member reservation, the charges from this member reservation will be transferred to the group folio, as defined in this Billing Instruction. The […]
How to Manaually transfer charges from a single reservation folio to a group folio?
Read MoreDo you need a folio (bill) for the group?
If you decide to charge all or partial cost of the member reservations to the group, you can transfer the charges to the group folio, which is managed under the Billing & Payment tab. Similar to the folios managed in each reservation, a default folio will be created once the Group Reservation status is set […]
How to assign rooms to pickup reservations in a batch?
Besides the normal ways to assign a room to a pickup reservation either from the Reservation Details window or from the Rooms Manager (see this page for details), you can also let the system automatically assign a room for each pickup reservations in the list, by pressing the Assign Rooms button.
How to view the Block Availability?
You can view the block availability on a date grid by pressing the Block Availability button. You can also book a pickup reservation from the Block Availability popup by clicking on the date grid and drag to select the start/end date (selected dates will be highlighted in orange).
How to book a pickup reservation online (by the guest)?
When you have assigned a Code to the Group Reservation, you can let the guest to book a pickup reservation using this code from your website using the OnRes Booking Engine. When your guest enters the code in the Promotional Code field in the booking page, the search results will be the available blocks (and […]
Other ways to create/edit pickup reservation?
Like every other regular reservation, you can also create/modify a pickup reservation from the Reservation Details window.