To cancel the pre-authorized amount, click on the Payment History link to open up the Payment Record popup. On the pop up, locate the transaction record with status PreAuthorized, click the “Cancel Pre-Auth” button and press Confirm Cancel. Upon success, the system will mark this transaction with “PreAuthorized (voided)” status.
How to charge the pre-authorized amount?
Click on the Payment History link to open up the Payment Record popup. On the pop up, loacate the transaction record with status PreAuthorized, click the “Charge” button and press Confirm Charge. Upon success, the system will mark this transaction with “Paid” status.
How to pre-authorize credit card?
In the Reservation List, find the reservation you want to pre-authorize the credit card for. Open the Reservation Details window, and click on the ‘Authorize Guest Credit Card’ button. Make sure you have the guest credit card information and total amount saved in the reservation record before doing this. Then on the popup, you can choose a […]
How to refund to a credit card?
In the Reservations List, find the reservation you want to make the refund for. It will open the Reservation Details window. Click on the ‘Request Refund’ link, then enter the amount that you would like to refund, then click on Confirm Refund button to proceed. After the transaction, a new record showing that the refund success (or […]
How to charge credit card?
In the Reservations List, find the reservation you want to charge the credit card for. Open the Reservation Details window, and click on the Charge Guest Credit Card button. Make sure you have the guest credit card information and total amount saved in the reservation record before doing this. Then on the popup, you can choose a […]
How to enable the Pre Authorization Only option?
If you do not wish to charge the guest credit card, but would like the system to pre-authorize the guest card at the time of booking, you can enable the “Authorize Only (for web booking)” option. When it’s enabled, the system will pre-authorize the configured amount to the guest card. No actual charge will be […]
How to setup a Payment Gateway?
First, you will need to sign up for a Payment Gateway assuming you already have a merchant account with Authorize.Net. Here is a link to get going with Authorize.Net Once you have this all setup, we will need two pieces of information to place into your OnRes account – API Login ID and Transaction Key. […]