When you have multiple property accounts with OnRes, Switching Property allows you to login to one of the accounts first, then switch between your property accounts without login again (see the following screenshot for illustration). Note: In order to enable this feature, you will need to contact OnRes Support first. Once this feature is enabled, […]
How to modify an existing user?
Click the Edit icon, the user information will be populated in the Edit User widget on the right side of the page. Make necessary changes and press Update to save. If you are not changing the password, leave the password field blank.
How to create a new user?
Users are managed at the User Management tab (Settings >> User Management), or click on your Username Initial icon on top right of the screen and choose Users. New user can be created on the Edit widget on the right side of the page. Fill in the form with valid Username and Password and press Add […]
What can I set in the Mobile Setup section?
This section contains all settings for mobile booking process pages, and OnRes Full Smartphone Website Solution pages.
How to edit the email contents and use the Special Codes?
A rich format text editor is provided for editing when the HTML Format is enable. There is a built-in Template for starters. Click on Template to bring up a pop-up showing an email template, which has typical Special Codes embedded in the message content. Click on Apply Template to populate the template contents into your editor. Review the texts […]
What can I set in the Guest Emails section?
This section contains all settings for emails going to the Guests. Note, this is different from the Email Management section which contains settings for emails going to the property.
What are difference between General Policy and Rate Group Cancellation Policies?
General Policies are the property wide policies that every customer will see and acknowledge during their booking process. Rate Group Cancellation Policies are the policies specifically tied to certain rate groups. Depending on what room and rate the customer has booked, the policies can be different. For example, a No-Cancellation policy can be created and […]
What can I set in the Website Content section?
The following information are set in this section
Booking Process related setup
These settings are related to the Booking Process.
What can I set in the Web Booking Setup section?
This section contains settings for the booking process pages: