Click on the Payment History link to open up the Payment Record popup. On the pop up, loacate the transaction record with status PreAuthorized, click the “Cancel Pre-Auth” button and press Confirm Cancel. Up success, the system will mark this transaction with “PreAuthorized (voided)” status
How to charge the pre-authorize amount?
Click on the Payment History link to open up the Payment Record popup. On the pop up, loacate the transaction record with status PreAuthorized, click the “Charge” button and press Confirm Charge. Up success, the system will mark this transaction with “Paid” status
How to pre-authorize credit card?
Open the Reservation Details window, and click on the Authorize Guest Credit Card button. Make sure you have the guest credit card information and total amount saved in the reservation record before doing this. Then on the popup, you can choose a different amount to authorize (e.g. a 50% deposit), then click Authorize button to proceed The system will […]
How to refund to a credit card?
Click on the Payment History link to open up the Payment Record popup. Click on the Request Refund link, then enter the amount that you would like to refund, then click on Confirm Refund button to proceed. After the transaction, a new record showing that the refund success (or failure) will show up in the Payment Record […]
How to charge credit card?
Open the Reservation Details window, and click on the Charge Guest Credit Card button. Make sure you have the guest credit card information and total amount saved in the reservation record before doing this. Then on the popup, you can choose a different amount to charge (e.g. a 50% deposit), then click Pay button to proceed The system will […]